Mobility Services Platform (MSP) Advanced Services

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Services: At a Glance

MSP Commissioning Services

MSP Commissioning Services are designed to help you get up to speed faster. Each service includes server configuration, training, testing and a rapid deployment process to stage new terminals onto your network, backed with comprehensive documentation.

Standard Commissioning:
Delivered at your site during a single visit, this service is designed for small, straight-forward deployments with a limited number of managed devices

Full Server Commissioning:
Designed for large enterprise deployments, this service expands upon the standard commissioning service to include multiple on-site visits, more extensive training and more sites and devices.

Custom Commissioning:
These complex engagements are designed for the largest multi-regional deployments. The Motorola team designs the most effective MSP deployment scenario and most efficient, cost-efficient commissioning approach to maximize your MSP system benefits.

Additional MSP Advanced Services available include:

MSP Customer Implementation Training:
MSP fundamentals training that enables your in-house IT staff to deploy and manage your MSP mobility management solution.

MSP On Site Consulting:
Motorola's on-site consultants provide expertise for MSP-related requirements.

Mobile Unit Commissioning:
After successful commissioning of your MSP server, this service provides complete provisioning of all your mobile terminals.

Feature

Tiered Commissioning ServicesMotorola MSP Commissioning Services are offered in three levels. You select the package that meets your solution specifications, from a single site with a few mobile devices to the largest multiregional deployments. Lifecycle approach to servicesOur services span the entire solution lifecycle: from planning and assessment through analysis, design and implementation. Tested and proven processesWe apply proven technology and processes to ensure the highest-level MSP performance for a single point of control for your mobile devices, wireless infrastructure and mobile applications.

Services: Details

Maximize the value of your MSP solution with total integration support
You rely on Motorola's Mobility Services Platform (MSP) to remotely provision, monitor, and manage your entire mobility infrastructure, whether equipment is deployed down the hall or around the world. Now you can achieve peak performance and maximum value from this leading-edge application with MSP Advanced Services. Designed for organizations of all sizes, MSP Advanced Services help you rapidly and cost-effectively implement your mobility management solution to meet your business objectives, timelines, and budget.

Reduce implementation time and cost
At Motorola, we have a proven history of making technology work in the real world. Our mobility experts work hand-in-hand with your IT operations team, carefully analyzing your unique environment to help reduce hardware and software expenditures, lower risk, and minimize impact on your existing operations. Leveraging deep industry experience and expertise in mobility design, Motorola's Advanced Services team can dramatically reduce deployment times – enabling rapid provisioning and commissioning of all the pieces vital to your system, helping to ensure that all elements work at peak performance levels. You enjoy a smoother, on-time deployment, while your in-house resources are free to focus on core functions.

Services that deliver bottom line impact
In addition to simplifying tactical deployment, MSP Advanced Services deliver a number of strategic business benefits. The implementation process is streamlined, and cost and risk are reduced. You achieve a lower total cost of ownership – and a more rapid return on investment.

End-to-end lifecycle support
Count on Advanced Services at every step. We're committed to seeing your mobility implementation through from start to finish – from planning and assessment through analysis, design, and implementation. Seamless integration with Motorola's Customer Services assures ongoing support for your MSP solution. MSP System Support provides ongoing comprehensive technical support for your entire MSP solution – whether an issue arises with your Motorola MSP appliance, server software, or client device software. The three-year Service from the Start plan also includes software releases, ensuring that your MSP solution is always up-to-date.

For more information
To learn more about how you can incorporate MSP Advanced Services into your Motorola Mobility Services Platform solution, please speak with your Enterprise Mobility business representative.